Residential Production Associate
CertaPro Painters

Posted February 20, 2019

Employment Type Full-time

Compensation Depends upon Skills and Experience

Company CertaPro Painters

Location 8105 Center Run Dr, Ste 105
Indianapolis, IN 46250



At CertaPro, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.

We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System.

CertaPro is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.

CertaPro is a leader in the residential and commercial painting industry. We are a national organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client.

We are currently looking for a self-motivated and outgoing individual who is looking for a challenging opportunity to join our team as a Residential Production Associate. The Associate's primary responsibility is to ensure all painting work is completed in a timely manner, delivering certainty through this process to the client while maintaining safe job sites and meeting gross margin goals.

Our ideal candidate is a driven and motivated "people person" with at least three years of production experience. He or she must have excellent communication and interpersonal skills, strong presentation and writing skills, and have his or her own vehicle to use on the job. A college degree and industry knowledge are preferred. Fluent English speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position.  If you are looking for a career with growth potential and are committed to personal and professional development, we may have a great opportunity for you!


  • Ensures that crews are producing jobs at or above gross margin
  • Assumes responsibility for priority management
  • Ensures that new and current job-site employees are trained on production methods, customer service, and job-site planning/management
  • Trains and follows the 10+1 Production Process
  • Structures and reorganizes crews to maximize productivity
  • Ensures that the Job Site Supervisor (JSS) is clear on the scope of the job
  • Ensures that customer needs/expectations are reviewed
  • Ensures that safety and set up issues are reviewed
  • Establishes a tentative finish date for the job
  • Recruits, hires, trains, and provides on-going management and development of job-site employees and crews
  • Conducts training and review meetings with all JSS
  • Hires and terminates all job-site employees and crews
  • Coordinates the Rainy Day Plan (RDP) to ensure optimal productivity of crews
  • Facilitates the resolution of customer complaints in a timely manner
  • Collects accounts receivable
  • Performs other duties as assigned

  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school a plus
  • Production experience a plus
  • Industry knowledge preferred
  • 2 years previous supervisory/management experience
  • Strong communication and interpersonal skills
  • Exceptional customer service skills
  • Highly organized and self-motivated
  • Quality conscious and detail-oriented
  • Strong computer and internet skills
  • Unrestricted driver's license and clean driving record
  • Must have own vehicle

  • Excellent Advancement Opportunities
  • Cell Phone
  • Company-provided Car
  • Computer
  • 401K Plan with Company Match
  • Business Cards
  • Casual and creative work environment
  • Dental Insurance
  • Group benefits package (Medical, Dental, Vision, and 401k)
  • Health Insurance
  • Life Insurance
  • Short-term Disability Insurance
  • Vision Insurance
  • Performance Bonus
  • Flexible Work Hours
  • Paid Vacation
  • Clothing Allowance Provided